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abriana_9212
Participant
December 3, 2024

Cannot download vids

  • December 3, 2024
  • 2 replies
  • 115 views

It says error, try again when I try to download any audio/vid clips of any kind. Please help.

2 replies

E
Eileen13
Participant
December 4, 2024


I'm having same issue. Here is a screenshot of the error. Using the Desktop Web and my own visual and audios

 

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
December 4, 2024

Hi 

@abriana_9212

,

We're sorry to hear about this. Could you please let us know which platform are you using? Is it on Desktop web, or mobile? Are you getting any error messages? If so, can you please share the screenshot of the error? Are you using Adobe stock audio video or through your device?

 

We're here to help, just need some info.

 

Regards,

Tarun

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