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Anna27147048kneb
Participant
December 11, 2023

Cannot open any files

  • December 11, 2023
  • 1 reply
  • 102 views
Hello, when I try to open any item in Adobe Express, the following message appears. Very frustrating, as I'm attempting to work on our organization's newsletter - the sole reason I pay for this softwar - and am completely unable to do so. Please help!

    1 reply

    Lyn_D
    Lyn_D
    Inspiring
    February 22, 2024

    Hi @Anna27147048kneb,

     

    Thank you for your patience.

    I'm currently going through old posts and came across your post.

    I haven't been able to replicate this issue, replicate this issue. Can you confirm if you still require help?

     

    In the meantime, please clear your browser cache and cookies and ensure you have installed the latest version using a different browser or in incognito mode.

     

    Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

     

    ^Lyn

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