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Participant
September 6, 2025

Cannot open files and projects in Express

  • September 6, 2025
  • 1 reply
  • 1572 views

Extremely urgent and important for me to be able gain access back to my files and project.  I have almost completed my big project of the year and it must be finished by Monday.  I have 100's of hours in this project. 

The program froze mid typing and would not restore.  I closed it out and restarted it only to find that an error code replaced my prject telling me to return to hompage and try again or restart program.  I did both several times and nothing is working.  Need this sorted out and fixed ASAP.  It will be unacceptable to lose my work.

1 reply

Amitej S
Community Manager
Community Manager
September 8, 2025

Hi @riley_703, Welcome to the Adobe Express Community!

 

A recent outage may have impacted your experience. The issue has been resolved, and services should now function as expected. Please let us know if everything is working well for you.

 

You can always check the current status here: https://adobe.ly/4m3LwfC

 

Best!