Participant

Cannot place Icons on my project

Forum|Forum|2 years ago
October 3, 2023
3 replies
150 views

I have been trying to place icons on my project since yesterday but keep getting the same message that it is unable to place the element on the page and to please try again later. This has been going on now for over 24 hours.

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Hwren

Participant

We're experiencing this in our platform as well.

Tarun Saini

Community Manager

Hi

@Hwren

,

We're sorry to hear about the issue you're seeing. Is it possible for you to share the screen recording of the issue? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies, and let us know if that helps.

Regards,

Tarun

Lyn_D

Inspiring

Hi @default32683466sy9jt4,

Thank you for your patience.

I just came across this post and wanted to see if the recent bug fixes made a difference.

Since you reported, our engineering team has been working hard to fix those pesky bugs.

Are things smoother now?

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn

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