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Sean Goodhart
Known Participant
April 4, 2024

Cannot share Instagram Story

  • April 4, 2024
  • 1 reply
  • 305 views
I've just started using Express. I've managed to connect to my Instagram and Facebook, plus made a successful post of 5 images. I want to do an Insta Story using a collage of the images. I can preview this but the publish button is greyed out. What am I doing wrong?
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1 reply

Winnie_M
Winnie_M
Inspiring
April 16, 2024

Hi @Sean Goodhart,

 

Thank you for sharing this. You're following the steps correctly for publishing on Instagram.

 

The message on the first screenshot informs that the video format needs to be changed. Instagram only accepts videos in MP4 or MOV that are to be published in Stories. You can convert the format of your video here.

Once converted, you can upload it to the scheduler and try again.

 

Don't hesitate to update us about the situation.

 

Thanks,

^Winnie

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