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Corina328921232fr1
Participant
Apr 3, 2024 9:59 PM UTC
Open for Voting

Cannot share to social media

The last 2-3 videos that i've tried incorporating into Instragram posts have the following error: Sorry, something went wrong licensing your Stock assets. Please try again in a few minutes." I need to know why if I am a PREMIUM member
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1 reply

Winnie_M
Winnie_M
Inspiring
Apr 12, 2024 4:03 PM UTC

Hi @Corina328921232fr1,

 

Sorry to hear about the issue.

 

Can you share a screenshot of the error message? Do you see any Stock number ID? Is it only happening with videos?

 

You may see this message because the licensed Stock content is not available anymore. It has nothing to do with your Premium account.

 

We're here to help and looking forward to hearing from you.

 

Thanks,

^Winnie

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