CANT DOWNLOAD FILE

First and foremost please try the usual steps when something doesn't work the first time:

• Close the project and the window.
• Restart my browser.
• Reopen my project and try again.

If that doesn't fix the problem next try:

• Deleting the specific cookies for Adobe Express - https://support.google.com/chrome/answer/95647
• Clearing the entire browser cache (which will mean signing in again to all websites - I know it's a big pain but it often works) - https://support.google.com/accounts/answer/32050
• Testing another recommended browser e.g Edge, Firefox or Safari.
• Testing with an incognito window.

Doing all the boring testing stuff helps when it comes to reporting the problem here. If the problem still persists please come back with information about your operating system and the browser you are using, or have tested, and someone can investigate further.