Participant

Captions not showing up on video after "open in editor" is selected

Forum|Forum|14 days ago
February 4, 2026
13 replies
394 views

When using the “caption video” shortcut, the captions aren’t actually there once I click “open in editor”. Usually I’m able to resize the captions, move them around, etc. but they are not showing up as a layer and are not visible on the video. I’ve tried restarting Express three times with no joy.

Pinned Reply By Amitej S

Hi Everyone! The issue has been resolved. Can you please recheck and confirm here if it’s working fine for you!

Thanks!

Show previous replies

Camillemimie

Participant

I’ve been having the same problem recently; it sends the video back without captions.

Amitej S

Community Manager

Hi @lucy_8595 @bowie710, Thanks for bringing this up!

We were able to reproduce this and are currently investigating it. We’ll let you know once there’s an update.

Best!

CU23861216lr7t

Participant

Hi! Is there an ETA on when this will be resolved? Trying to meet a deadline and no other caption tool is as good as this one.

bowie710

Participant

Having this same issue and it is infuriating as I’m working on social media posts for my podcast and this is a huge road block in the process. Also you can’t even download it without open in editor with the captions, it just essentially gives you back the same video you put in.

L

lucy_8595Author

Participant

Oh no! Sorry to hear you’re having the problem as well. Hope Adobe fix it soon.

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