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Participant
July 31, 2025

Captions on Express not working

  • July 31, 2025
  • 2 replies
  • 103 views

Tried all usual fixes but has not gone past 17% for last 2 hours. On Safari and Chrome.

2 replies

Community Manager
August 1, 2025

Hi @cowburned ,

 

I got the feedback from our engineering team that everything should be working as expected now. If you try again, you should no longer experience the same issue. Please don't hesitate to contact us if the problem persists.

 

Best regards,

 

ˆMM

Community Manager
July 31, 2025

Hi @cowburned,

 

Thanks for reaching out, and sorry you’re running into this! While we’ve escalated the issue to our engineering team, here are a few quick things you can try in the meantime:

  • Clear your browser’s cache and cookies

  • Disable any browser extensions that might interfere

  • Try switching to a private/incognito window

  • If possible, test on a different network

We appreciate your patience in the meantime.


^MM