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August 16, 2023
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Cartelle sparite

Con il nuovo Adobe Express sono sparite tutte le cartelle e sottocartelle e i file risultano insieme nella root, un disastro inaudito, spero risolviate alla svelta
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2 replies

Amitej S
Community Manager
Community Manager
August 25, 2023

Hey @SpremutaCreativa,

 

We understand your frustration and difficulties with the new Adobe Express! 

 

We've been working on improving the app experience and have come up with updates that might help you with these issues.

I'd recommend you, please go through this announcement post: https://community.adobe.com/t5/adobe-express-discussions/updates-for-the-new-adobe-express-as-of-aug... and follow the steps for Migrating all folders & files issue.

 

Best,

Amitej

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Tarun Saini
Community Manager
Community Manager
August 23, 2023

Hi @SpremutaCreativa,

 

Welcome to the community! We're sorry for the delay. If you have used both the desktop and mobile app versions of Adobe Express in 2023, none of your files will be migrated yet in case you still want to access them on the mobile app.

 

Please check the Adobe Express FAQ for more info:- https://helpx.adobe.com/express/express-faq.html

 

Let us know if that helps.

 

Regards,

Tarun

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