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M
meggie1985
Participant
August 4, 2024

Choppy video when downloaded

  • August 4, 2024
  • 2 replies
  • 517 views

Hello,
I have created two videos this evening using uploaded video files from my Nikon D750, which I have done several times before. The video quality looks great in the timeline and on playback in Adobe Express.  When I download the video, some of it is fine but most of it is choppy and shaky.   I've tried re-downloading the files multiple times but have the same issue every time.  I also tried playing it in different media players, but it truly seems to be a problem with the video file.  Again, the original videos are NOT choppy and shaky and it plays back just fine in Adobe Express.  It's the final download that seems corrupted.  Help?

2 replies

M
Martens Ben
Participant
March 24, 2025

Managed to solve it loading the video into Premiere Pro and export it to 1080 and format H.264. Then loaded that video into adobe express and downloaded it again.

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
March 25, 2025

Hey, @Martens Ben, thanks for sharing the steps that worked for you with this issue. It'll help outer community members navigate through when required. 

Apologies for not responding earlier; the original thread might have slipped through the gaps. 

 

If you face the issue again with video exports in Adobe Express, can you provide us with a screen recording of the video running in the editor mode and the exported file? Sharing the project URL will also help us understand and investigate the issue better. 

 

Thanks!

M
Martens Ben
Participant
March 24, 2025

I have the same problem. But looks like this post is almost a year old and no response yet... 
Hope someone who knows how to fix this can reply and help us out.

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