Collaboration unavailable

Hi Kanika, I'm having the same issue - am unable to invite collaborators onto a project using the steps you outlined below. Some appear to get a notification with the invite, but when they try to accept it, there's just a blank page with a spinning wheel and nothing is actioned. Do you have any other advice to help resolve this issue? Thanks

I have the same issue and it's not working with these steps. When I try to share with my colleague, it always says, that admins already have access. but that's not ture.

          Hi,

          We hear you!

          Would you please follow the steps share below to know how you can invite someone to collaborate:

• Open a file in the editor, and select Share > Invite Collaborators  .

• Add a team member’s name or email address. You can also add a  personalized message to convey an update or add instructions. 

• Use the dropdown menu to set the editing permission to Can edit or Can comment as you Invite people. 

• Select Invite

   

  Do let us know if the steps don't help.

   

  Thanks

  Kanika