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edlyn_7844
Participant
July 24, 2025

Color change when importing a PDF into Adobe Express

  • July 24, 2025
  • 4 replies
  • 313 views

I made sure the PDF I'm exporting into Adobe Express is sRGB with layers in png file with the file size 532 KB, but when it's open up in Adobe Express it looks like it's in CYMK, the color is so washed out. Please help!

    4 replies

    M
    meg_fran9
    Participant
    November 9, 2025

    Wondering if this was ever fixed for you or if you figured out how to make the adjustment?  I'm having, I think, a very similar issue but it's also not all of my pages, only some of them. So it's not even uniform when I upload to Adopbe Express.  Any insight you have, I'd be thankful for!

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    November 10, 2025

    Hi @meg_fran9,

     

    Welcome to the community! We're sorry to hear about this. Could you please share the PDF with me via private message to investigate further with edit rights?

     

    Private messages should be accessible from the envelope in the top right corner. This should be the direct URL https://community.adobe.com/t5/notes/privatenotespage

     

    Regards,

    Tarun

    E
    edlyn_7844Author
    Participant
    July 25, 2025

    if you need access to the file, here: <Project ID removed by Moderator>

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    July 28, 2025

    Thanks for sharing the project, I've shared it with the team. I'll also remove the link from your post, so it isn't available publicly on the forum. 

    E
    edlyn_7844Author
    Participant
    July 25, 2025

    Hi Amitej,

    Video attached, thanks for your help!

    https://drive.google.com/file/d/171KKpiERd4HzFyKSn0E7X4zUq_Hwjwtd/view?usp=sharing

     

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    July 25, 2025

    Hey @edlyn_7844, thanks for sharing this. I'll forward it to the team and get back to you with more info. We might also need the project ID. If necessary, I'll reach out to you via community DM with steps to share the project. 

     

    We appreciate your patience and support. 

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    July 25, 2025

    Hey @edlyn_7844, Welcome to our Adobe Express community!


    Can you please share a screen recording of the workflow and also the difference that shows up in the PDF before and after uploading, so that we can understand and investigate the issue? Also, would it be possible for you to share the PDF you used so we can test on our end? 

     

    Please let us know, we are here to help!

     

    Best,

    Amitej

     

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