Participant

Color Picker

Forum|Forum|2 years ago
December 2, 2023
1 reply
190 views

Color picker not working.

Integrations

This topic is closed to new replies. Start a new post to keep the conversation going.

thejanebradbury

Community Expert

Hello! Thanks for the screenshot, and to make sure I'm right, when you click the colour picker icon, this circle to actually pick the colour doesn't appear?

As you can see, it's working for me, which makes it difficult to decide what's wrong. First and foremost, it's always worth

try the usual steps I take when something doesn't work the first time:

• Close the project and the window.

• Restart my browser.

• Reopen my project and try again.

Still having problems next I'll try:

• Deleting the specific cookies for Adobe Express - https://support.google.com/chrome/answer/95647

• Clearing the entire browser cache (which will mean signing in again to all websites - I know it's a big pain but it often works) - https://support.google.com/accounts/answer/32050

• Testing another recommended browser e.g Edge, Firefox or Safari.

If you still have problems please come back with further information about your browser and operating system so that someone can investigate further.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.