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Arrrow
Arrrow
Participant
Mar 15, 2024 4:29 PM UTC
Open for Voting

Color Picker for Shapes not working again

I had problems with this in the past and then it got fixed, but apparently it's unfixed now. The color picker for shapes and shape fill doesn't work again. I LOVE this feature and really hope you can fix it again. (Sorry I'm not sure if I selected the correct topic below)
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    7 replies

    Arrrow
    ArrrowAuthor
    Participant
    Mar 25, 2024 8:21 PM UTC

    Yes!!! It works now. Thank you SO SO much.

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      Adobe Employee
      Abhi.G @ ADBE
      Adobe Employee
      Mar 25, 2024 4:33 PM UTC

      Hi @Arrrow 

       

      We've deployed a fix for this. Could you let us know if it works for you?
      Note that if you have Adobe Express open in a browser tab, you will need to reload it to pick up the fix.

       

      Thanks
      Abhi G

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      Adobe Employee
      Abhi.G @ ADBE
      Adobe Employee
      Mar 19, 2024 7:53 PM UTC

      Hi @Arrrow 

       

      Thanks for the report. I see the same behavior on Safari and Firefox, but not on Chrome.

      Let me forward this the color engineering team.

       

      Thanks

      Abhi G

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      Arrrow
      ArrrowAuthor
      Participant
      Mar 19, 2024 7:57 PM UTC
      HUGE thanks.

      Previously the circle that showed up when using the dropper color picker didn’t show up, so I couldn’t use the dropper tool. Now the circle shows up but when I select a color it doesn’t change the color.
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      Arrrow
      ArrrowAuthor
      Participant
      Mar 19, 2024 7:37 PM UTC

      No, not exactly. The fill window does pop up, but when I try to select the dropper so I can sample a color in a design the sampler circle thingy doesn't pop up. It was working, but then stopped again. It's now not working (the dropper sampler) anywhere on Express for me. I'm on Safari. MacOS Monterey version 12.7.2

       

      HUGE thanks. I really use that dropper sampler a LOT.

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      Adobe Employee
      Abhi.G @ ADBE
      Adobe Employee
      Mar 15, 2024 10:16 PM UTC

      Hi @Arrrow 


      In addition to the questions below, could you also let us know which browser you are using?

       

      Thanks

      Abhi G

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      gallekyle
      Community Manager
      gallekyleCommunity Manager
      Community Manager
      Mar 15, 2024 7:52 PM UTC

      Hi @Arrrow , thank you for reaching out. That's not expected. Just to confirm, this is happening when you select a shape and then try to click on Fill? You don't see a fill window appear (like screenshot below)

       

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