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default37902323pswz37
Participant
June 7, 2024

Combined files not downloading

  • June 7, 2024
  • 1 reply
  • 90 views
I have combined 4 files and tried to download them and they are not downloading, this is normally not a problem! Thx
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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
June 7, 2024

Hi 

@default37902323pswz37

,

 

We're sorry to hear about this. Are you getting any error messages? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

If that doesn't help, please check this link and post here- https://adobe.ly/3x9F6rP

 

Regards,

Tarun

 

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