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Participant
April 24, 2025

CONNECTION INTERRUPTED

  • April 24, 2025
  • 2 replies
  • 261 views

I have an internet connection. I was using the program today, and suddenly "connection interrupted" appeared. It happens on both desktop and web applications. I've already restarted everything, but every time I try to open my file, the same thing pops up. What do I do? it is urgent, help.

2 replies

David__B
Adobe Employee
Adobe Employee
April 25, 2025

Hi @eyetrashhh

The troubleshooting listed here may help too
https://adobe.ly/42wcCFN

 

David__B
Adobe Employee
Adobe Employee
April 24, 2025

Hi @eyetrashhh

Sorry to hear about your difficulties. Are you still seeing the connection interrupted error? 

Thanks,

Dave