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consistently freezing and requiring reload

Forum|Forum|2 years ago
November 14, 2023
1 reply
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Consistently freezing and requiring reload. Every 5-30 minutes, no matter what Im working on. No problems with any other app or site on this computer and networ.

Performance

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Winnie_M

Inspiring

Hi @default32267154p0bmx8,

Thank you for sharing this, and we're sorry we didn't reply sooner and for the issue.

What type of files are you working on? Did you see an error message?
Did you try to use another browser to edit the projects? What happens if you refresh that page or close it to open a new one after clearing the caches and cookies? Please be precise about the device, the browser you're using and the OS version.

Can you share a screenshot of the screen while you're working so we can understand what you're experiencing?

Thanks,

Winnie

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