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Participant
Nov 8, 2023 9:53 PM UTC
Open for Voting

Continual Crash even after Support help

The project keeps crashing with an Error Message to refresh page or return back to home. Went through customer support and thought I had a workaround by support creating a new project. Got off support, and it crashed again. I am unable to use your product if this keeps happening. CASE NUMBER: ADB-31775757-P6R5
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1 reply

Lyn_D
Inspiring
Jan 22, 2024 12:20 PM UTC

Hi @Regina25777829e43g,

 

Thank you for your patience.

I just came across this post and wanted to see if the recent bug fixes made a difference.

Since you reported, our engineering team has been working hard to fix this pesky bug.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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