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Participant
Sep 7, 2023 4:55 PM UTC
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Copy and Paste text

I can not copy and paste text. I do not have the time to re-write everything. Is there any way I can use the old version
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2 replies

Participant
Jan 10, 2024 7:55 PM UTC

Having the same problem--can't copy/paste text from a Word doc into the form.  I went through your fix and the clipboard is enabled.  Any other ideas?

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Winnie_M
Inspiring
Sep 13, 2023 12:10 PM UTC

Hi @jstonewins@gmail.com,

 

Thank you for telling us about it, and we are sorry that we've not replied in time.

 

This shouldn't happen. The old version isn't available anymore. Can you specify where you're copying from? Is it from a project or something else?

 

We recommend closing the other apps and verifying if the clipboard is enabled on your browser.

If you use Google:

  • Go to Settings
  • Click on Privacy & Security
  • Click on Site Settings
  • In Recent activity, you should see the Adobe Express website and click on it
  • You will see the list of all permissions, and you can scroll down until clipboard
  • You can change the permission on the right

Can you try again to copy/paste something on Adobe Express? If the issue persists, please send us a screenshot.

 

Let us know how it goes.

 

Thanks,

Winnie

 

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