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Known Participant
Sep 12, 2023 3:57 PM UTC
Open for Voting

Corrupted File - Refresh My Document every 5 mins

Hello, Since yesterday, the file I am working on needs me to refresh every five minutes. Find attached the screenshot and below the reference UUID: 8cf42778-5e35-4377-a77b-d9f4f594e7c8 Please help
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1 reply

Tarun Saini
Community Manager
Community Manager
Sep 26, 2023 4:50 PM UTC

Hi there,

 

We're sorry to hear about this. Could you please let us know if this is happening with all the projects or with any specific one? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference?

 

Try clearing the browser's cache and cookies and let us know if that helps. Also, you can check this link for more info on how to clear cache and cookies: https://support.google.com/accounts/answer/32050

 

Regards,

Tarun

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