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Vee31514751502c
Participant
September 6, 2023

Crashing and slow

  • September 6, 2023
  • 1 reply
  • 105 views
I cannot edit the writing or pictures on Adobe Express. They are lagging and it is very slow to work around this.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
September 8, 2023

Hi there,

 

We're sorry to hear about this. Could you please let us know if you're seeing any error messages when the app crashes? Which browser are you using? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference?

 

Such problems can also be fixed by clearing the browser's cache and cookies. Please check this link for more information on how to clear cache and cookies: https://support.google.com/accounts/answer/32050

 

Also, having multiple tabs open will use more memory. Closing unwanted browser tabs will free up memory and improve performance. 

 

Let us know if that helps.

 

Regards,

Tarun

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