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Participant
October 9, 2026
Open for Voting

created a flyer and when downloading to print the picture won't go with it- but will if downloading as an image- which isn't helpful.

file as png is fine: 

file as PDF for printing- no image 

I’ve had so many issues with your program this year- very disappointing. 

    1 reply

    Rose DV
    Community Manager
    Community Manager
    October 9, 2026

    Hi ​@lamb71017,

    Sorry to hear you're running into this, and I’d like to investigate a little further...

    Could you let us know:

    • Are you using Adobe Express on the web or mobile app?

    • Which browser and operating system are you using?

    • Does this happen with all projects or only this specific flyer?

    • Is the missing image one you uploaded yourself or an Adobe Stock asset?

    As a quick test, try:

    Thanks,
    Rose

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