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Jeff33614969fpsc
Participant
November 29, 2023

Credits Section Missing

  • November 29, 2023
  • 1 reply
  • 180 views

I am teaching multimedia essays using Adobe Express. My students are having trouble getting the credits section to appear on their webpages, both for photos added directly from Express and those added from their devices. I double-checked this myself and adding to the "credits" section from the "Share" menu no longer works. This has never been an issue in the past so I'm wondering if it's a bug with the new update. Thank you!

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1 reply

Neelamk
Neelamk
Legend
February 29, 2024

Hi @Jeff33614969fpsc,

 

Apologies for the late response and also for the frustration & difficulties you faced with the new Adobe Express. Do you still see the issue of the credit section missing for the webpages? Are you getting any error messages? Which browser are you using?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Also, try restarting your computer.

 

Please let us know if this helps. It also helps us with a screen recording of the workflow to investigate further.

 

Thank you,

Neelam

 



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