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Sarvin_Nash27
Participant
July 1, 2025

Customise Text and Templates feature doesn't work

  • July 1, 2025
  • 1 reply
  • 17221 views

Text, Charts and Grids, Add-Ons doesnt work. Just blank as per screenshot. Cleared cache tried in two different browsers Chrome and Edge still the same and has been like this for months now. Please help.

    1 reply

    S
    Sarvin_Nash27Author
    Participant
    July 1, 2025

    even the templates feature blank screen. Cleared cookies and cache still the same

    M
    Community Manager
    mahmoud_5524Community Manager
    Community Manager
    July 1, 2025

    Hi @Sarvin_Nash27,

     

    We’ve escalated this to our engineering team and will keep you posted on progress. In the meantime, please continue troubleshooting with cache clears, browser refreshes, and disabling extensions. Thanks for your patience!


    ^MM

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