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J
James26157521do25
Participant
April 20, 2024

devices sync

  • April 20, 2024
  • 1 reply
  • 142 views
i have a premium account and i have three devices i use regularly, being the laptop, tablet and the phone. I use the same login, but the tablet and the phone they are in sync but my WORK on the laptop is not sync to the other devices and vice-versa, please help.

1 reply

K
Kelly Bone
Participant
May 4, 2024

Same here and my files disappeared

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    May 22, 2024

    Hi  

    @Kelly Bone

    ,

     

    We're sorry to hear about this. Are your files missing, or do they not sync? Please ensure that your Adobe Express App and device are up to date, kindly ensure that your sync only over wifi is turned back to its original setting, test the app, and confirm if the fix has worked.

     

    Regards,

    Tarun

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