Skip to main content
This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Amitej S
Community Manager
Community Manager
Nov 24, 2023 5:56 PM UTC

Hey @tammy31489627g651,

 

Does it happen every time you download a project? Since when are you experiencing this? Is it happening with all types of exports (PNG, JPG, MP4 & PDF)? Which browser did you work on? Did you try a different recommended browser or incognito/private browsing mode?

 

Let us know about these details so we can investigate the issue.

 

Best,

Amitej

Translate