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Participant
Jan 15, 2024 3:38 PM UTC
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Download

I have attempted to download a project several times and each has failed. I paid for the premium access and now can't reach someone to get any help.
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1 reply

Adobe Employee
Jan 15, 2024 5:46 PM UTC

Hi @default34806593vmc3ul,

 

Which format are you downloading (png/jpeg/pdf/mp4)? Could you please post the URL of your Express file (from the browser's address bar when the file is open)?

 

Thanks,

Abhi G

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