Participant

download

Forum|Forum|2 years ago
August 17, 2023
3 replies
268 views

Last week I was able to export a reel from adobe express and today the system says I need to updrade in order to download the file. This cannot be serious?

Video

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David__B

Legend

@Kristien26964588s2gj thanks for the additional details and screen shot? Do you know what type of paid Creative Cloud membership you're using? ie Creative Cloud team, enterprise, individual?

K

Kristien26964588s2gj

Participant

To download the MP4 of an Instagram reel, I would require a premium subscription to Adobe Express. Currently, I'm using a 30-day free trial because I needed to export my work. However, I'm not inclined to pay for this premium feature. If this issue cannot be resolved, I will seek an alternative tool for creating this kind of content. We are already paying for an Adobe Cloud license, and I'm not willing to pay additionally for these types of features.