download button disappeared

Mmmm

I also have PiHole.

I will try later without that.

Hello,

I had the same problem as Mary5FFC (share and download button appear but no text). This issue was also meant I could not search for any assets in the left-hand pane.

In my case it was related to my network setup. I have a custom DNS server (PiHole) set on my ethernet adapter. Therefore, I tried switching over to using the WiFi, which has no custom DNS server set, and this solved the issue straight away.

If this was helpful to you, please consider following me on YouTube: @victorypointgaming

Thanks @Mary5FFC 

fwiw, you can also share files from the file organizer outside the editor (https://new.express.adobe.com/your-stuff/files)

I will send you direct message with my e-mail for sharing, in case that the issue is file-specific.

Thanks

Abhi G

Download button is missing (see screenshot attached). 

1. Issue occurs in Chrome and Safari browsers 
2. Issue occurs in Chrome Incognito Mode and Safari Private Mode
3. Reboot Mac computer - still experencing issues
4. Clear the browser cache and cookies for both Chrome and Safari - still experencing issues

I cannot even grab a link to share the file for further troubleshooting. 

URL for reference: https://new.express.adobe.com/id/urn:aaid:sc:US:633bb74b-d4c6-5286-85e8-4b81afecc289 

@Abhi.G @ ADBE this is the one I am working with https://new.express.adobe.com/id/urn:aaid:sc:US:8738ea0e-6eaf-4ab1-81f5-8c0565ceddc9 

Thanks @Teebot34900458m7mk, that's exactly what I was looking for (in order to check error logs that might help investigate this issue)!

I don't understand what you are asking. https://new.express.adobe.com/id/urn:aaid:sc:AP:0b668a1f-c1eb-4581-b1a4-35c1c7f2d3cc

@Teebot34900458m7mk mind sharing the url of your Express file like I requested here: https://community.adobe.com/t5/adobe-express-bugs/download-button-disappeared/idc-p/14366776#M11012?

Thanks!