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Kells Lawyers
Participant
April 5, 2024

Download button not working

  • April 5, 2024
  • 1 reply
  • 90 views
Continuously receive a message advising that the download will happen shortly but I've been waiting 20 minutes and nothing!

1 reply

Tarun Saini
Community Manager
Community Manager
April 16, 2024

Hi 

@amyh59935744

,

 

Thanks for your patience. If you're still experiencing this issue, try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. Try clearing the browser's cache and cookies and let us know if that helps. 

 

You can check this link for more info on how to clear cache and cookies- https://adobe.ly/3TZ560y

 

Regards,

Tarun