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unal_4444
Participant
October 7, 2024

Download does not progress fully and at 2-3% it says downloaded, but it is not downloaded actually.

  • October 7, 2024
  • 1 reply
  • 211 views

Download does not progress fully and at 2-3% it says downloaded, but it is not downloaded actually. I also have issues starting from today about using pictures from database where they turn into red triangle marks on top left. Can anybody help?

1 reply

J
jason314431673u5z
Participant
October 7, 2024

im having the same problem on adobe express and it just started two days ago. Download stops at 5% and never progresses further.

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
October 10, 2024

Hi @unal_4444 and @jason314431673u5z, thanks for reaching out. This shouldn't be happening!

Can you confirm the type of project you're working on and trying to download? Also, does it happen with all project types, or is it just some specific one? Have you tried working in private/incognito browsing mode to see if that makes any difference? You can try downloading the same project from the mobile device and see if it works fine. Please share your observations with us, so we can investigate this.

 

Best,

Amitej

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