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Download failed - An error occurred while downloading your file. Please try again

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Amitej S

Community Manager

Hey @Alan24740373kl61, Can you tell us what file type you are trying to download? Is there an error message that pops up (if yes, please share a screenshot)? Is it happening with all the files, or just this specific one? Does working from an incognito/private browsing mode help?

We may require more details on this issue to investigate it.

~Amitej

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