Participant

Download Failing

Forum|Forum|2 years ago
March 28, 2024
1 reply
101 views

Im trying to download my video to my files and it keeps failing.

This topic has been closed for replies.

Tarun Saini

Community Manager

Hi

@default36382982kd70uo

,

We're sorry to hear about the issue you're seeing. Is it happening with all the video files or with some specific ones? Are you getting any error messages?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies, and let us know if that helps.

Regards,

Tarun

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