download not complete

Hi @default367445572wspmi,

Sorry to hear about that.

Is it happening with all of your projects? How long is the video? What is the format you want to download it? Do you see an error message?
You can check if plug-ins and browser extensions are disabled. We suggest downloading with another browser or using an incognito tab. 

Please retest this and tell us how it goes. If the issue persists, please share a link to the project via DM so we can help you further.