downloading

Hi @Sonia22337416plwf,

Thank you for reaching out.
To provide better help, would you mind sharing more details about what you cannot download?

In the meantime, you can try clearing your browser cache and cookies, ensuring you have installed the latest Browser version, using a different browser, or in incognito mode.

If the problem persists, don't hesitate to let me know.

I'm looking forward to hearing from you.

Lyn