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Participant
October 12, 2023

edit pdf not working

  • October 12, 2023
  • 1 reply
  • 128 views
it keeps saying preparing the document but doesnt work
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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 25, 2023

Hi there,

 

Welcome to the community! Is it possible for you to share the screen-recording of the issue you're seeing? Is it happening with one PDF or with all? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

Regards,

Tarun

 

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