edit pdf not working

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it keeps saying preparing the document but doesnt work

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Tarun Saini

Community Manager

Hi there,

Welcome to the community! Is it possible for you to share the screen-recording of the issue you're seeing? Is it happening with one PDF or with all?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Regards,

Tarun

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