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Participant
September 24, 2025

Element unable to place in Adobe Express

  • September 24, 2025
  • 1 reply
  • 65 views

Not able to place any elements or shapes or icons on my image. You can put a sticker but nothing else.

1 reply

chaimaa.7
Community Manager
Community Manager
September 24, 2025

Hi there @tay___,

Thanks for reaching out and sorry for the trouble. This isn’t expected behavior in Adobe Express. Could you let us know if you’re working on the web version or the mobile app, and share your device/browser details? In the meantime, please try updating to the latest version, clearing your browser cache (if on web), or reinstalling the app (if on mobile).

If the issue continues, it would be very helpful if you could share a screen recording of the problem. This will allow us to try reproducing the behavior on our side and speed up the investigation.

 

Thanks,

Chaimaa