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default33745628ga4ztn
Participant
November 20, 2023

elements pixelated and losing detail

  • November 20, 2023
  • 1 reply
  • 94 views
there is a cloud image in the corner that is orange/brown and when elements are being chosen and uploaded to the image they become blurry and pixelated and losing detail

1 reply

Winnie_M
Winnie_M
Inspiring
February 16, 2024

Hi @default33745628ga4ztn,

 

We're sorry about the problem.

 

Can you share a screenshot of the project? It'll help us understand what's going on.

Were you working from a template or scratch? What elements (shapes, icons, assets) did you add to the project? What are the resolution and size of the file?

 

Do you see any differences if you close the project, log out, clear the cache, and log in? Could you try another recommended browser like Safari, Firefox or Google Chrome? 

 

We are looking forward to your answer.


Thank you,

Winnie

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