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Participant
April 18, 2026

Enhance Audio is producing garbled results.

  • April 18, 2026
  • 3 replies
  • 52 views

I use Adobe Express to make edits to small video files, mostly screen recordings on mac. I’ve used the Enhance Speech feature for years and it has always done a great job of cleaning up the audio and removing background noise. Sometime in the last few weeks that change. Whenever I use this on any clip at all, I get a really distorted robot-sounding effect. The results are completely unusable. Honestly, this simple video editor was the main reason I paid for this app. I can't actually use any of the outputs from this right now. I haven't been able to use a single video from this for over three weeks. 

    3 replies

    IdolHands
    Participant
    April 21, 2026

    I’ve had the same issues, can’t remove background and it’s not saving changes. If I log out it states all changes may not be saved. I left my computer up all night long and it’s still working to save changes.

    Tarun Saini
    Community Manager
    Community Manager
    April 24, 2026

    Hi ​@IdolHands,

     

    Thanks for reaching out! We’re sorry to hear about this. Could you please answer the questions Rose asked above? Also, it would be great if you could share a screen recording of the issue so we can assist you better.

     

    Regards,

    Tarun

    Rose DV
    Community Manager
    Community Manager
    April 21, 2026

    Hey ​@vrhermit - 

    I really appreciate you taking the time to post in our Express community - this sounds like a frustrating experience, especially as it’s worked really well in the past for you!

    A couple of things I’ll need to hopefully reproduce this and determine it’s a bug to file with the product team: 

    • A sample project or source file, and a link to the Express project you’ve most recently had the issue with,
    • Your workflow (browser/OS, and a screen recording of the issue if you can)

    You can DM me as that’s probably easiest for sharing! 

    Looking forward to figuring this out together,

    Rose


     

    vrhermitAuthor
    Participant
    April 18, 2026

    Also, I absolutely despise the fact that you make me report my bugs on a public forum instead of reporting them directly to you. That's such a crappy policy.