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billycodydesign
Participant
November 8, 2023

Erase

  • November 8, 2023
  • 1 reply
  • 108 views
Erase feature often not working and file takes too long to render. Can't download.
This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
January 24, 2024

Hi there,

 

We're sorry to hear about this. Are you still experiencing this issue? If yes, could you please share the screen recording of the issue?  Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies, and let us know if that helps.

 

Regards,

Tarun

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