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Participant
Nov 9, 2023 3:45 PM UTC
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ERASE feature on Image editing

The erase feature doesn't always work. sometimes it does, sometimes it doesnt. please fix
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1 reply

Adobe Employee
Nov 9, 2023 7:14 PM UTC

Hi @default335046193ywusr 

 

We are aware of one bug where the Erase button does nothing after you've opened a second Express file within the same browser tab, without refreshing (i.e, open a file, return to Express Home, open a file again). Does that sound like your use case?

 

If so, refreshing the browser tab should fix the issue. If not, a screen-recording of what you are seeing will help.

 

Thanks

Abhi G 

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