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Ted 66
Participant
October 5, 2023

Erreur téléchargement

  • October 5, 2023
  • 1 reply
  • 88 views
Je tente de télécharger en format PDF un projet que j'ai créer et il m'indique après 90 % de téléchargement qu'une erreur est survenu et de réessayer. Ca fait 4 fois que je tente. J'ai besoin impérativement du document sous format PDF
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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 6, 2023

Hi there,

 

We're sorry to hear about this. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies, and let us know if that helps. Did you recently install any third-party plugins to your browser? You can also try signing out and signing back in again to see if that resolves this issue.

 

Let us know if that helps.

 

Regards,

Tarun

 

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