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Participant
February 23, 2024

Error

  • February 23, 2024
  • 1 reply
  • 81 views
I cannot create a new video. I receive the error message that it cannot open file. This happens as soon as I begin to create.

1 reply

Lyn_D
Inspiring
February 28, 2024

Hi @default35639111me5xof,

 

Thank you for reporting.

I haven't been able to replicate this issue.

 

It may help if you clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn