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I
ivancastillo
Participant
May 5, 2025

Error adobe express

  • May 5, 2025
  • 2 replies
  • 164 views

Edite una de las plantillas de adobe express y al momento de exportar me ha aparece un mensaje que no han podido conceder la licencia. Estoy pagando por esto y me parece un robo este tipo de errores. 

 

2 replies

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
May 5, 2025

Hi 

@ivancastillo

,

 

Thanks for reaching out! We're sorry to hear about this. To identify the exact page containing the problematic asset, try saving each page individually and reviewing it. Once you find the page with the incorrect asset, replace it, and everything should function smoothly afterwards.

 

Let us know if that helps.

 

Regards,

Tarun

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
May 5, 2025

Hi @ivancastillo 

 

Sorry to hear you are running into this issue. This does not happen often, but from time to time, an asset has to be removed from the Adobe Stock collection due to reasons such as copyright violations etc.

 

Looks like that is what is happening in this template. Unfortunately, you will have to replace the asset. Let us know if you need help locating the asset (clicking the button "Reemplazar" should select the asset) or finding a replacement.

 

Thanks

Abhi G

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