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default33630538dhlptx
Participant
November 15, 2023

Error al crear plantillas

  • November 15, 2023
  • 1 reply
  • 100 views
Tras crear 8 plantillas en mi propia marcar, de pronto y sin saber por qué Adobe Express no me deja crear plantillas y cuando intento guardarlas me da un error que dice "hubo un problema al guardar la plantilla".

1 reply

Neelamk
Neelamk
Legend
February 8, 2024

Hi @default33630538dhlptx,

 

Apologies for the late response and also for the frustration & difficulties you faced with the new Adobe Express. Do you still see the issue? Which browser are you using?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Also, try restarting your computer.


From Windows browser: Ctrl + Shift + Delete

From Mac browser: Cmd + Shift + Delete

Hard refresh: Ctrl / Cmd + F5 or Ctrl/Cmd + R.

Please let us know if this helps. 

 

Thank you,

Neelam

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