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Gunark_HD9996
Participant
January 7, 2025

error al descargar proyecto importante

  • January 7, 2025
  • 1 reply
  • 156 views

me da error al descargar un proyecto de adobe express que anoche podia descargar, deshice los cambios y aun asi sigue dando error porfavor necesito solucion. 

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
January 7, 2025

Hi 

@Gunark_HD9996

,

We're sorry to hear about this. What format are you trying to download? What error message you're getting? 

 Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Regards,

Tarun

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