Skip to main content
Participant
July 10, 2024

Error al entrar en la app o navegador

  • July 10, 2024
  • 1 reply
  • 121 views

Sea que entre por la aplicación de creative Cloud o por navegador, me aparece este error:

 

Y si quiero apretar cualquier botón, aparece lo mismo. 

1 reply

Amitej S
Community Manager
Community Manager
July 18, 2024

Some users experienced these issues previously, but we were able to resolve them. Please try the following steps to see if they help:

  1. Clear your browser's cache and cookies or
  2. Try using a different browser.

If the issue persists, please refer to this link and share the .HAR files with us so we can investigate further.

Additionally, please let us know:

  • If you can log in and access Express using an incognito browser window or after logging out and back in on a different browser with cleared cache/cookies.
  • Whether you can log in and use other Adobe services, such as the Creative Cloud home page here.

Thank you!