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lindys63172161
lindys63172161
Participant
December 18, 2023

ERROR: Licensing Stock Assets

  • December 18, 2023
  • 3 replies
  • 462 views
I can't upload my instagram stories because I keep getting the error "Sorry, something went wrong licensing your Stock assets. Please try again in a few minutes." I am using the stock videos provided. Grrrr.

3 replies

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
May 13, 2025

Hi @Energetic_fact2707 

 

Sorry to hear you are running into this. Could you double-check your account/subscription status?

Thanks

Abhi G

E
Energetic_fact2707
Participant
May 13, 2025

I am also having this exact problem today using Adobe Express templates with my own photo added. Very frustrating - how can I fix it?

Lyn_D
Lyn_D
Inspiring
March 11, 2024

Hi @lindys63172161,

 

Thank you for your patience.

I just saw your post and wanted to know if you still require help, as it has been some time since you reported this, and sadly, I haven't been able to replicate this!

Have you tried clearing your browser cache/cookies yet? Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

 

Please let us know if you still need assistance. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

^Lyn 

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