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ItllBefun
Participant
March 13, 2025

Error Loading and Editing Text in Adobe Express

  • March 13, 2025
  • 1 reply
  • 263 views

Today, I got on to work on my projects. However, all the text in all of my projects is completely unusable. I can't view it, and it is stuck with the spinning wheel of death. I tried clearing cache, cookies, and restarting my computer. Amongst other things.
To clarify, this affects all my projects, the ones from yesterday, that I wanted to work on, and ones from months ago.
My system is an Apple system.
Please help, or run back an update, or something. Do whatever is needed to make Adobe Express function, as it is simply unusable.

See the unloaded, "spinning wheels of death," that's what I'm referring to.

1 reply

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
March 13, 2025

Hi @ItllBefun 

 

Sorry to hear you are running into this issue. I see some errors related the fonts you are using ("Good Pro") in your logs.

 

Are you able to select the text box by clicking approximately where those spinning circles are showing up? If so, could you then try switching the font to something else and check if the text shows up?

 

We can then try to figure out how to get back to original font. It's possible simply reapplying it from the font picker will do the trick.

 

Hope this helps,

Abhi G

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